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Effective Date: Until Company Board Meeting Last Updated:10th November 2025
1. Introduction
Germany Computer & Telecom Ltd. (GCTL) operates the websitehttps://gctlsecurity.com. We are committed to protecting your privacy and ensuring that your personal information is processed in a transparent, fair and secure manner. This Privacy & Cookie Policy describes how we collect, use, store, share and protect your personal data when you visit our Website, purchase our products or services or otherwise interact with us.
2. Data Controller
Germany Computer & Telecom Ltd.
Address: House 42, Road 10, Sector 4, Uttara, Dhaka-1230
If you have any questions regarding this policy or our data practices, please contact us at the email above.
3. What Personal Data We Collect
We may collect and process the following personal data about you in connection with your use of our Website and services:
Identity & contact information: Name, E-mail address, Phone number, Postal address, company name (if applicable).
Account & transaction information: User account credentials, payment/billing details (where relevant), purchase history.
Technical and usage data: IP address, device identifiers, browser type and version, operating system, referring website, pages visited, time and date of visit, duration of visits, click-path, version of content viewed.
Marketing & communications data: your preferences regarding marketing communications, your consents and opt-outs.
Other information you provide: inquiries or correspondence you send us (via contact form, email or phone), feedback, support requests.
4. How We Use Your Personal Data
We may use your personal data for the following purposes:
To provide you with products, services and support that you request.
To process your purchases, manage your account and send you invoices and updates.
To communicate with you about your account, orders, services and changes to our terms.
To understand and improve our Website, services, and user experience using analytics and feedback.
To send you marketing communications (only if you have opted in or where permitted by law) and to personalise offers relevant to you.
To ensure the security of our Website and services, detect fraud and protect our rights and assets.
To comply with legal obligations, regulatory requirements and internal policies.
5. Legal Basis for Processing (where applicable)
Where required by applicable law (including GDPR or relevant national laws), we rely on one or more of the following legal bases for processing your personal data:
Your consent (for marketing communications, cookies).
Performance of a contract between you and us (fulfilling orders, servicing your account).
Our legitimate business interests (improving our Website, preventing fraud) balanced against your rights and interests.
Compliance with legal obligations (tax, accounting, record-keeping).
6. Sharing and Disclosure of Your Data
We do not sell your personal data. We may share your personal data with:
Service providers and subcontractors who support our operations ( payment processors, shipping companies, email providers, hosting providers).
Our professional advisors (legal, tax, audit) where necessary.
Legal or regulatory bodies as required by law or to protect our rights and property.
Potential acquirers or third-parties in connection with corporate transactions (with appropriate safeguards). Where we transfer personal data to third parties, we impose appropriate contractual and technical security safeguards.
7. International Transfers
Your data may be transferred to and stored in countries outside your own. If such a transfer takes place, we will ensure that appropriate protections are in place (such as standard contractual clauses, recognised adequacy decisions or equivalent safeguards) to protect your rights.
8. Data Retention
We retain your personal data for as long as is necessary for the purposes outlined above and in accordance with applicable legal obligations. For example:
For order fulfilment and warranty purposes: 6 years
For marketing purposes: until you withdraw consent or opt-out.
For analytics: in aggregated/anonymous form once individual identifiers are removed.
9. Security Measures
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no internet transmission is entirely secure, we cannot guarantee absolute security.
1Your Rights Depending on your location and applicable law, you may have the following rights:
Right to access your personal data and request a copy.
Right to correct or update inaccurate or incomplete data.
Right to erase or restrict processing of your data (subject to legal obligations).
Right to object to or withdraw consent for particular processing (marketing).
Right to data portability (where applicable).
Right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
To exercise your rights, please contact us at the email above. We may ask you to verify your identity. We will respond within applicable statutory timelines.
10. Cookies & Similar Technologies
We use cookies, web beacons, local storage and similar tracking technologies on our Website:
Essential/strictly necessary cookies: These are required for the Website to function and cannot be disabled (e.g., session cookies, authentication cookies).
Performance/analytics cookies: Collect information about how visitors use our Website (pages visited, errors, session duration) to help us improve it.
Functionality cookies: Remember your preferences (language, region, login state) and provide enhanced features.
Advertising/targeting cookies: Used to deliver relevant adverts, limit ad repetition and measure effectiveness (with your consent where required).
You may set or withdraw your cookie preferences at any time via the cookie banner or by adjusting your browser settings (see Section 12).
11. Managing Cookies
Most browsers allow you to block or delete cookies. You can also set your browser not to accept cookies. However, blocking cookies may cause parts of the Website to not function properly.
12. Children’s Privacy
Our Website and services are not directed to children under the age of 16, and we do not knowingly collect personal data of children without parental consent. If you believe we have inadvertently collected such data, please contact us and we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices, technologies or regulatory requirements. We will publish updates on this page and change the “Last Updated” date. We encourage you to review this policy regularly.
14. Contact Us
If you have any questions or concerns about this policy or our data practices, please contact: Email: [email protected] Phone: +88 01847213868 Address: Address: House 42, Road 10, Sector 4, Uttara, Dhaka-1230
